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iPad Access


At times, TouchBistro may prompt you to allow access to certain software and hardware features of your iPad. Below are the features TouchBistro requires access to:


TouchBistro requires location services access for:

1.  Some payment processor integrations require location services to be on and accessible.

2.  Delivery orders require location services to create route maps.


If you have Show Contact List when Entering Names enabled in TouchBistro, you also need to allow TouchBistro to have access to your Contacts app. Contacts are used to help auto-populate deliver order screens.


TouchBistro requires access to your iPad’s photo folders to allow you to add pictures to your menu items.


TouchBistro needs access to your microphone/audio hardware for credit card swipers to function.


Camera access is required:

1.  If you use the RBC Caribbean payment integration.

2.  You use QR Codes for access (in place of or to supplement passcodes).

3.  You use the camera-based barcode scanning feature.

4.  You want to use your iPad camera to add menu item images.


TouchBistro needs access to your iPad’s notification features if you use TouchBistro messaging service as well as Order reminders.

How to Enable

If you answered no to a request by TouchBistro for access to one or more of these features and need to enable it, follow these steps:

1.  Tap Settings.

2.  In the Settings area, scroll to the bottom and tap TouchBistro POS.

3.  Enable TouchBistro’s access the desired feature.

Customer Support

Our help site offers helpful guides, videos, step-by-step tutorials, live workshops, and more, for all TouchBistro products. If you can't find what you're looking for, our customer support team is available to you any time, day or night. And yes, even holidays and weekends!

Call us today

North America 1-888-342-0131
United Kingdom +44-0800-051-3311
Latin America +52-55-8526-2122
Rest of the World +1 416-363-5252
TouchBistro customer support representative wearing a headset and smiling