Chase screen not displaying the Swipe/Key Server Ready screen
You are in standalone mode. Press the left-most function key on the terminal to return to the ready screen.
Tables are notshowing up
The integration is incompatible with tables if they have letters in the table name.
The terminal is prompting for a key exchange
If a terminal prompts for a key exchange and retry does not work, select “No”. This should push it to “Succeed”. Test with a test payment.
- Switch Device to Standalone by pressing the left-most function key on the pinpad
- Press #
- Select option 8 Host management | key exchange
- Select Yes