Support & Training
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Messages

Introduction

Tap Messages to read or create messages. Messages can be created and sent by staff members. Occasionally TouchBistro will use the message system to alert you about a new update in the App Store.

Tap Received to view any messages received. Tap Sent to review any sent messages.

Creating a Message

Tap the Compose icon to create a new message.

Select a Send To option. You can, for example, send a message to all waiters letting them know about daily specials or any upsell campaigns for the day. Tap Other if you want to send an email to one or more specific users.

Tap Add Recipients icon to bring up a list of active staff members. Tap each staff member that should be a recipient and then tap Done. Compose the message and tap Send.

When a new message is received, a message alert/counter will appear.

Tap the Reply icon to reply to a message. Tap Mark As Read to exit out of the message.

Customer Support

Our help site offers helpful guides, videos, step-by-step tutorials, live workshops, and more, for all TouchBistro products. If you can't find what you're looking for, our customer support team is available to you any time, day or night. And yes, even holidays and weekends!

Call us today

North America 1-888-342-0131
United Kingdom +44-0800-051-3311
Latin America +52-55-8526-2122
Rest of the World +1 416-363-5252
Contact
TouchBistro customer support representative wearing a headset and smiling